If you reside outside the European Union (EU) (1) or in a third country (2), the Value-Added Tax ( VAT) may be deducted from the products that you buy on the French website as Montaz.com.

Here are all the eligibility conditions for VAT refunds : https://www.douane.gouv.fr/fiche/eligibility-vat-refunds-pablo

Internet order

If you meet the conditions for a tax-free agreement, your order will be directly invoiced excluding tax. You will be compulsorily delivered to your housing and you will have to acquit of the local taxes.

Purchase in Montaz shop at La Ravoire :

The amount of your purchases, including VAT, have to be higher than 100 euros. We will give you during the purchase, an export sales slip.

Once your customs clearance has been completed and your tax refund granted, we will refund you the VAT by bank transfer.

Click & collect order

The amount of your purchases, including VAT, have to be higher than 100 euros. We will deliver you during the collect at the MONTAZ shop (La Ravoire), an export sales slip.

Once your customs clearance has been completed and your tax refund granted, we will refund you the VAT by bank transfer.

In case of Returns :

(1) Since 31 january 2020, the European Union has brought together 27 States: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

(2) Third States: Non-member State of the European Union.
The following shall be treated as third countries, as they do not form part of the Community customs territory:
- the overseas collectivities of the French Republic: French Polynesia, New Caledonia, Wallis and Futuna, Saint Pierre and Miquelon, the French Southern and Antarctic Territories; Saint Martin and Saint Barthélémy;
- the territories of another Member State of the European Union as follows: the Channel Islands (Jersey, Guernsey...), the Principality of Andorra, the Faroe Islands, the Canary Islands, Ceuta and Melilla, San Marino, the Vatican, Gibraltar, the Dutch part of Saint Martin, the island of Helgoland and the territory of Büsigen, Livigno, Campione d'Italia, Mount Athos, the Aland Islands and Greenland.